Dispute Resolution (between family and school)

Here we provide some resources for parents and caregivers to better understand and use available methods for resolving conflicts or disputes between families and schools.

Virginia’s Parent Guide to Special Education Dispute Resolution
September 01, 2008

This guide is designed to assist parents in understanding Virginia’s dispute resolution systems of mediation, complaints, and due process hearings. It offers guidance in selecting an appropriate course of action and describes how to request and prepare for mediation, how to file and proceed with a complaint, and how to file and prepare for a due process hearing.

  • Guide, Virginia’s Parent Guide to Special Education Dispute Resolution


National Center on Dispute Resolution in Special Education (CADRE)

The National Center on Dispute Resolution in Special Education (CADRE) offers publications, webinars and other resources on resolving special education disputes.

CADRE’s Dispute Resolution Parent Guides are now available! One each on Mediation, Written State Complaints, Resolution Meetings, and Due Process Complaints/Hearing Requests.

  • Website, National Center on Dispute Resolution in Special Education (CADRE)

    Direction Service

  • Website, National Center on Dispute Resolution in Special Education (CADRE)

    Dispute Resolution Parent Guides


Revised US Department of Education Questions and Answers, July 2013
July 01, 2013

The US Department of Education revised Questions and Answers about dispute resolution procedures available under the Individuals with Disabilities Education Act (IDEA). The document is long, but covers specifics about mediation, State complaints, due process complaints and hearings, resolution meetings, and expedited due process hearings.

  • Document, Revised US Department of Education Questions and Answers, July 2013

  • Website, Revised US Department of Education Questions and Answers, July 2013